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How quickly will you ship my order?

Ordered before 11:59 PM Monday to Friday, it will be delivered to you the next day with PostNL. Ordered before 3:00 PM on Saturday, it will be delivered to you on Monday with PostNL. Ordered on Sunday, it will be delivered to you on Tuesday. When your order is shipped, you will receive also the track and trace by e-mail. In some cases it may take a little longer, such as holidays.

I have not received my package?

Check your track and trace first. If you were not at home, your package will usually be delivered to a collection point. Are you stuck? Please contact our customer service.

How does free delivery work?

If you order before 11:59 PM on workdays, you can expect your order to be delivered to your home the next day. Shipping is free.

Do I have to pay for returning my package?

If you are not satisfied with your product, you can return it to us. This can be done with any desired carrier. The costs for this are for your own account. If your product is defective (delivered), we will pay the shipping costs. It is best to contact us for this. We will then provide a return label.